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RheumatologyClinical services

Rheumatology advice line

The rheumatology advice line is run by a clinical nurse specialist and is a dedicated, confidential answerphone service for all patients who have a rheumatic disease or related needs, their carers and professional practitioners. Confidential issues will only be discussed with a relative or carer with the patient’s permission.

To use the advice line, call (01225) 428823. You will be invited to leave a message and a nurse specialist will return your call as soon as possible. Every effort will be made to return your call the same day, although during busy clinical periods, this may take up to 48 hours. When leaving a message, please state your name, telephone number, hospital number and reason for your call. Please speak slowly and clearly so that all details can be documented.

As this number is an answerphone service, please do not leave any calls that require urgent action as it may be some time before staff are available to retrieve calls, dependent on clinical commitments.

The advice line is intended to supplement the advice of your GP, not to replace it.

The advice line is available from Monday to Friday from 9am to 5pm excluding bank holidays. If you need advice outside office hours, please telephone the hospital switchboard on 01225 465941 and ask to speak to the senior rheumatology nurse or doctor on call. This is not an emergency service - in an emergency contact your GP, NHS Direct or emergency services.