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Our servicesFatigue Management

Research and outcomes

We monitor the effectiveness of our CFS/ME services by carefully analysing feedback from patients who have taken part in our group programmes.

The adult team has researched and adopted the use of alternative media to support people with CFS/ME. The use of such media (telephone and email) to support people with CFS/ME improves access to therapy-led services for people who are unable to attend face-to-face appointments. In a service evaluation of support via alternative media, patient satisfaction was very high. Face-to-face contacts were reduced where appropriate.

This has been used as a national exemplar in the NHS operating framework 2010 - one of only two exemplars adopted for occupational therapy interventions.